Privacy Policy

Information Collection

We collect information from you when you register on our site, log in to your account, make purchases, sign up for competitions, or optionally subscribe to newsletters. We only collect information relevant to providing our services safely and professionally.

This may include:

Name
Email address
Phone number
Payment information (not card numbers – only transaction data)
Information you share during a session
Technical data from visits to the website (cookies, IP address, browser details)

We always handle your personal information securely and confidentially in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the Danish Data Protection Act.

Use of Information

Any information we collect from you may be used to:
Deliver agreed-upon services
Provide personalized advertising content
Improve the functionality and user experience of our website
Enhance customer service and support
Send relevant information or newsletters (only with your consent)
Manage competitions, campaigns, or surveys
Administer bookings, payments, and client communication
Comply with applicable laws, including bookkeeping obligations

Storage and Deletion

We retain your information only as long as necessary for its purpose.

Session notes and client information are stored for a maximum of 5 years (according to bookkeeping regulations).

Emails and correspondence are deleted periodically when no longer relevant.

You can request deletion of your data at any time, unless there are legal reasons to retain it.

E-Commerce Privacy

We are the sole owners of the information collected on this site.

Your personally identifiable information will not be sold, exchanged, transferred, or given to any other company for any reason without your consent, except as necessary to complete a request or transaction, such as shipping an order.

Third-Party Agreements

We do not sell, trade, or otherwise transfer your personally identifiable information to external parties. This does not include trusted third parties who assist us in operating our website or conducting our business, as long as they agree to keep this information confidential.

We may share information when necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to anyone’s physical safety, violations of our Terms of Use, or as otherwise required by law.

Non-personal information may be shared with other parties for marketing, advertising, or other purposes.

Information Protection

We implement a range of security measures to maintain the safety of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. MetteMeyer.life also protects your information offline. Only employees who need to perform specific tasks (e.g., billing or customer service) are granted access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.

Cookies
Yes, we use cookies. Our cookies improve access to our site and help identify repeat visitors. They also enhance the user experience by tracking and targeting user interests. This use of cookies is not linked to any personally identifiable information. You can always refuse or delete cookies in your browser.

Unsubscribe

We use the email address you provide to send information and updates regarding your order, occasional company news, related product information, etc. If at any time you wish to unsubscribe from future emails, please contact mettemeyerlife@gmail.com
, if this is not done automatically.

Consent

By using our site, you consent to our privacy policy.